Employment Opportunities

DATE: Jul 14th, 2008

CAREER OPPORTUNITY JOB POSTING

Clutch City Sports & Entertainment

GUEST SERVICES COORDINATOR

JOB I.D: 039-08
TYPE: Full-time/Exempt
DEPARTMENT: Guest Services
POSTING DATE: July 14, 2008
REPORTS TO: Event Operations Manager

Reporting to Toyota Center’s Event Operations Manager, this position will assist in the oversight of all Guest Services Event Staff. This position plays an integral role in hiring, training, development and staffing operations including scheduling for all Toyota Center events. Must have a strong understanding of customer service and guest relations with the ability to handle and resolve customer service issues in a professional manner. Must have the ability to manage numerous part-time staff and oversee all customer service related programs.

MINIMUM QUALIFICATIONS:

• Must have the ability and willingness to work long days, evenings, weekends, and holidays (if necessary).
• 1 to 3 years experience in the entertainment (arena, stadium or theater) industry or related field (preferred).
• BS/BA in related field or equivalent experience.
• Customer service background including training, staffing and issue resolution.
• Experience or exposure to managing event staff.
• Demonstrated managerial or supervisory experience in this field.

(If you are a current employee and have an interest in applying for this position, please inform your supervisor prior to submitting your resume to the Human Resources department.)

Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS AND TEAMWORK are welcome to apply!

Apply online at:
http://nbateamjobs.teamworkonline.com/teamwork/jobs/jobskey.cfm?s=rockets#7020

Equal Employment Opportunity Employer